Return, Cancellation and Refund Policy
If you are unsatisfied with your product, you may return it within 14 days if you have not opened the product. Customer will be required to pay for return shipping and a 15% restocking fee. Once we receive the returned product, unopened and undamaged we will refund the product price minus 15%.
Notice: 35% Hydrogen Peroxide is a hazardous material UN2014 product, we do not accept returns for any reason for hazmat. You need to be a certified hazmat shipper to ship hazmat. All sales for 35% Hydrogen Peroxide are final.
Wrong Shipping Address
If you do not provide us with the proper shipping information (wrong address, missing apartment number etc) we will not reship your product for free. You will be required to pay the entire shipping fee again plus any hazmat charges (hazmat fees are $37 per package).
We ship our products very fast. If you decide to cancel your order, do so quickly. If we have already shipped your package, you will have to follow our return policy. We will not cancel and refund the order once it has been shipped.
35% Hydrogen Peroxide
35% Hydrogen Peroxide is a hazmat item. The cost in shipping this item is significantly more then regular packages. All hazmat shipments are signature required on delivery. You need to make sure you or an adult signer are home/available to receive the item. We will not change your address to a different delivery location, refund, cancel or reship the item if you are not there to receive it. All sales on 35% Hydrogen Peroxide are final.
Please send all returns to:
2129 E. Cedar St. Suite 2
Tempe, AZ 85281
Include you order number in the package.